In Recognition of Outstanding Customer Service SOCAP Great Lakes Service Excellence Award Winners November 7, 2007   Willie Todd Williams United States Postal Service   Jerry Lipscomb United States Postal Service Letter Carrier   Julie Coulter United States Postal Service US Post Office Clerk   Rudy Menchaca Volkswagen of America, Inc. Volkswagen Regional Coordinator   Michael Ames Volkswagen of America, Inc. Volkswagen Customer CARE Advocate   Christopher Dabish Audi of America, Inc.   Annette Johnson Audi of America, Inc. Audi Regional Coordinator   Frieda Thorne AAA Insurance Regulatory Complaint Consultant   Ric Stimpson AAA Insurance Regulatory Complaint Consultant Wilma Dixon AAA Insurance Regulatory Complaint Consultant Betty Kramer AAA Insurance Regulatory Complaint Consultant