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2008 Schedule
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Why Join?
Shapiro Award
Excellence Award Winners
Roster
SOCAP Supplier Links
2008 Presentations
2007 Presentations
View photos from
prior events
2008
Golf Outing
May Meeting
March Meeting
January Meeting
2007
December Meeting
January Kickoff
Secure Log In
CFI Group October Presentation
Click here for powerpoint presentation
April road show presentation
XO Welcomes SOCAP
Customer Service Technology Expo
PRESENTATIONS
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Customer-Centric Solutions
powerpoint presentation
Real Time Improvements through
Dashboards and Analytics
Why Aren't They Coaching in the Call Center?
Putting Communications Enabled
Business Processes to Work
powerpoint presentation
Virtual Queuing..Taking Relationships Off Hold