The Great Lakes Chapter of
SOCAP International presents...
September 18th, 2008
SOCAP Great Lakes Annual Road Trip
Featuring:
David Williams
Director, Comcast Customer Care
providing
an overview of Comcast customer care
with Q/A
and tour
Agenda:
|
|
11:00 a.m. |
Registration & Networking |
|
11:30 |
Introductions and lunch |
|
12:15 - 2:00 |
David Williams |
|
2:00 |
Departure |
Discussions will include these topics:
• Best Practices
• Technology/Software used or being considered
• Strategic Vision
• Hiring & Training
• Retention
click here to register |
